Refund and Returns Policy

What is our Return policy?

We offer replacement of Products ordered on SafetyShoeBazaar within 5 days from the receipt of delivery of the order. The only condition for the same is that the product must not be used and its original condition, tags, and packaging are intact.

What is the refund policy for the returned item ?

We attempt to process your refunds within 7 business days from the date the returned product clears the quality Check at the warehouse . However, the refund is subject to the transaction and processing time taken by the bank after the transaction is initiated by SafetyShoeBazaar. In case of any refund discrepancies, SafetyShoeBazaar may at its sole discretion, request you to share with us a screenshot of your bank statement.

SafetyShoeBazaar may refuse a refund request if we find affirmation of fraud, refund abuse or other manipulative behavior that entitles SafetyShoeBazaar to a claim against you without any prejudice.

How does Refund work, based on the different modes of payment ?

If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 7 business days from the date of transaction initiated by SafetyShoeBazaar, after the products clear the quality Check process, with the Company’s Policy in this regard which shall be a conclusive undertaking at your end in all aspects. Please further note that you shall be completely responsible for providing correct bank details and the company shall not be responsible incase wrong information has been provided to it.

How do I return/exchange my order ?

We offer easy self-service return process. To return/exchange your order, You will get a refund once your order is checked for quality subject to applicable exceptions.

Since we do not provide reverse pick up, customer would have to courier us back the article & we request you to send the items to our warehouse using a courier company available in your location. Please ensure that the Products are in unused condition with their original packing and tags intact. After sending the shipment, please mail us the shipment details so that we can track the article . Once we receive the returned item in our warehouse, we will refund the amount of the same, provided only all such returns which are made against manufacturing defects will be refunded by the company

SafetyShoeBazaar reserves the sole right on deciding refund/return of any sold merchandise . All disputes are subject to Kanpur jurisdiction only.

What is SafetyShoeBazaar Cancellation Policy?

You can cancel an order until it has not been packed in our Warehouse. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.


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